Castrol has developed a world-class training program aimed to create a consistent standard of excellence for all Castrol Premium Lube Express Locations.All new Castrol Premium Lube Express locations will be offered onsite training conducted by a trained BP Lubricants Sales Specialist. This training is especially designed to educate your personnel on the following key components:
  • Castrol products and services
  • customer service techniques
  • safety
  • merchandising
  • and operational efficiency.
In addition, ongoing offsite training classes will be scheduled for your management team to guarantee consistent organizational training in key areas for new and existing employees.
Online Training Programs
Synthetic Motor Oil Education Program
BP Lubricants' FREE online Synthetic Education Program objective is to enhance a technician's understanding and to improve his/her skills in the following areas:
  • The basic fundamentals of motor oil
  • The history of synthetic motor oil
  • Superior features and benefits of synthetic motor oil
  • How to present and recommend synthetic motor oil
Lube Technician Certification Program
Castrol has partnered with AOCA to provide their Online Technician Academy. Topics include customer service, safety, products and services, and the responsibilities and roles of the hood technician, lube technician, and greeter/service writer.
Business Training
Castrol also offers a library of 70+ different online courses to choose from including classes on Sales, Customer Service, Finance, Human Resources, Leadership, Communication and Project Management. This internet site offers an interactive learning environment with a module-based structure that allows you to stop and start a course as often as you wish.
 
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